What Personal Data do we collect?
When visiting our website, the only information you will be required to enter is your email address and this is only if you would like to receive our newsletter or other periodic communications.
If you are a client of CLEWS Medical, we collect the following data:
What special category (sensitive) Personal information do we collect?
Health information, this is kept to a minimum; we only collect what is required to enable us to assist you with the use of our medical devices, such as, the nature of health issue, any medical practitioners you have seen for that condition. We do not keep or need medical notes, reports, results. These will always be kept by your GP and/or consultant.
When and how do we collect your data?
We collect data from you when you subscribe to a newsletter. If you are an individual purchaser, your personal information is collected at the time that you first sign-in to use the CLEWS medical device. Your information will only be shared with the support team and will not be shared with anyone else in the group.
How do we use your data?
We use your email address in order to email you the newsletter if this has been requested on our website. As an individual user of a CLEWS medical device, explicit consent is required from you before we will use your data.
How do we store your data?
If you have signed up for the newsletter on our website, your email address will be stored on our database, for future correspondence.
If you are an individual purchaser of a CLEWS medical device, your data is stored on a secure data management system, that is encrypted using Secure Socket Layer (SSL) and it is only accessible by a dedicated clinical support team member.
We may on occasions use your email address if you signed up for our newsletter via our website to send you other marketing materials that we feel may be of interest to you, however if you do not want to receive any marketing material you have the option to unsubscribe and you will be deleted from our database.
What are your data protection rights?
CLEWS Medical would like to make sure you are fully aware of your data protection rights and every user is entitled to the following
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. The system we use requires 2- part identification in the form of username, password and Multi Factor Identification (MFA). This method provides an extra layer of security for our clients and employees. It addresses all the weaknesses associated with just using a username and password, as it requires at least two pieces of identity each piece must come from a different category i.e. something they know, something they have or something they are.
We only collect information that is relevant to your health management and this is kept to a minimum.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect the user’s experience.
We do not sell, trade, or otherwise transfer to outside parties your Personal data or
sensitive personal data. If your information needs to be shared with a third-party you will be informed as to who and why your information will be shared, we will need
your consent before sharing any information with a third-party.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We do not use Google AdSense Advertising on our website.
We do not use Google, as a third-party vendor, to serve ads on our site.
We agree to the following:
Users can visit our site anonymously.
You can change your personal information by emailing us at firstname.lastname@example.org
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we do not allow third-party behavioural tracking.
Children Online Privacy Protection Act
We do not specifically market to anyone under the age of 16 years of age.
Fair Information Practices
Fair Information Practices Principles have played a significant role in the development of data protection laws around the globe.
We will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days.
Recipients of emails have the right to have emails stopped from being sent to them.
We collect your email address in order to:
We agree to the following:
Address: CLEWS Medical Limited, Kingsbury House 468 Church Lane, Kingsbury, London NW9 8UA, United Kingdom.